GUEST SERVICES

Want to utilize your hosting abilities to make new guests feel welcomed and embraced? Bridge the gap from first-time visitor to regular attendee by sharing how to plug into the New Chapel family and take the first steps toward becoming a partner. You’ll also have the opportunity to share information about the exciting activities at New Chapel with curious partners and attendees, making an excellent experience consistent for all. The lobby team is responsible for creating a space for visitors to connect for the first time, regulars to get plugged in and new believers to receive their Life-Change Resources. People working in the lobby need to have the churches vision close to their hearts. They also need to be well coached with the basic beliefs and the story of the church.

GUEST SERVICES TENT


At the Guest Services tent, you are helping people get involved in Groups, sign up to serve, and find out more information about the church. You should be familiar with the culture and background of our church, be able to direct guests to the appropriate staff member if there is a question you don’t know the answer to, and collect any completed Connection Cards and turn in to the designated staff member at the end of the day.


Time Commitment: 4 hours

Gifting: Reliable, friendly, sociable, willing to direct people when needed

Age Limit: 18+

Physical Labor: No

Background Check: No

Arrival Time: 9:00am

Social Interaction: Upfront

VIP TENT


Those who work at the New Here banner are interacting directly with first-time guests. To work at the VIP tent, you will give our first-time guests their free gift, and encourage them to return next week. You should also be familiar with the culture and background of our church, be able to direct guests to the appropriate staff member if there is a question you don’t know the answer to, and collect any completed Connection Cards and turn in to the designated staff member at the end of the day.


Time Commitment: 4 hours

Gifting: Hospitality, sociable, friendly

Age Limit: 18+

Physical Labor: No

Background Check: No

Arrival Time: 9:00am

Social Interaction: Upfront

CAFE


We love to treat our partners and first-time visitors with coffee straight from Rowsters. They are considered one of the best coffee shops in the Grand Rapids metro. At the Cafe table, you'll set up a welcoming coffee bar, while periodically checking to see when the coffee carafes need to be refilled, and interacting with partners and  first-time visitors. There's no easier time to connect with people than during that time of having a morning coffee!


Time Commitment: 4 hours

Gifting: Hospitality, sociable, friendly

Age Limit: 18+

Physical Labor: No

Background Check: No

Arrival Time: 9:00am

Social Interaction: Upfront

GROUPS TENT


At New Chapel we know that life-change through Christ doesn’t just happen in rows on a Sunday, but it happens in circles during the week. The person at the Groups tent will work directly with the Groups Director to ensure that everyone has access to the information about available Groups each semester.


Time Commitment: 4 hours

Gifting: Hospitality, sociable, friendly

Age Limit: 18+

Physical Labor: No

Background Check: No

Arrival Time: 9:00am

Social Interaction: Upfront

MERCH TABLE


Our New Chapel merchandise is a great impression of our church. Whether it's from a t-shirt or seeing your coffee mug when you're sipping your morning coffee, it creates a curiosity to come to New Chapel. And when someone comes to New Chapel, they experience Jesus. The person at the merch table will set up a nicely decorated presentation of our products, and will handle money for whoever would like to purchase any of those products.


Time Commitment: 4 hours

Gifting: Hospitality, sociable, friendly

Age Limit: 18+

Physical Labor: No

Background Check: No

Arrival Time: 9:00am

Social Interaction: Upfront

NEW CHAPEL CONNECT LEADER


New Chapel Connect is a 4-week process every month to help people get plugged into ministry. The first three weeks of every month are a series of classes that will take place immediately after service. As a New Chapel Connect leader, you will ensure that the classroom is clean and prepped for starting New Chapel Connect after service. You'll also work with the appropriate staff member to make sure lunch is ordered and ready for the people who attend the class.


Time Commitment: 4 hours

Gifting: Hospitality, sociable, friendly

Age Limit: 18+

Physical Labor: No

Background Check: No

Arrival Time: 9:00am

Social Interaction: Upfront